Support

How can we help?

Get in touch or find answers below.

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Email Support

Have a question, found a bug, or want to suggest a feature? We read every message and usually reply within 24 hours.

freesailinc@gmail.com

Frequently Asked Questions

How do I stitch multiple screenshots?
Tap the "+" button on the Home screen, select 2 or more screenshots from Photos, and Crispshot will automatically stitch them together. You can then drag the seam handles to fine-tune the join points.
How does AI Auto-Blur work?
AI Auto-Blur uses Apple's Vision framework to detect sensitive information (names, emails, phone numbers, @handles) directly on your device. Nothing is sent to any server. It's a Pro feature — you can also blur regions manually using the Blur tool.
Where are my projects stored?
All your screenshots and projects are stored locally on your device in Crispshot's private storage. They are not uploaded to any server.
How do I cancel my Pro subscription?
Open Settings → Apple ID → Subscriptions → Crispshot Pro → Cancel Subscription. You'll retain Pro access until the end of the current billing period.
Can I use Crispshot from the Share Sheet?
Yes. In any app, tap the Share button and select Crispshot. A single screenshot goes directly to the Editor. Two or more screenshots open Stitch Review first.
How do I export for Instagram / X / Telegram?
In the Editor, tap "···" → "Save to Photos" or "Share...". The Export Sheet lets you choose a platform preset (Instagram Story, X/Twitter, Telegram, iMessage, LinkedIn), format (PNG, JPEG, PDF), and resolution (Full HD, 4K, or 6K).